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Appliance Repair
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Appliance Repair
A washing machine that won't drain is one of the most disruptive appliance problems a household can face. Your clothes are soaking wet, the drum is full of water, and you have no idea what's wrong. In most cases, the culprit is the drain pump — and it's one of the most common washer repairs we perform in Keller and the Fort Worth area.
This article covers exactly what a drain pump is, how to tell if yours has failed, what the replacement includes, and what it costs in Keller, TX.
The drain pump is responsible for pushing water out of the drum and through the drain hose after each wash and rinse cycle. It's a motorized pump with an impeller — a spinning component that forces water out at high speed.
Most modern washers — both front-load and top-load — use an electric drain pump that activates automatically at the end of each cycle. When it fails, water stays in the drum and the cycle can't complete.
Before calling us: Check if the drain hose is kinked or blocked, and check the pump filter (usually behind a small panel at the bottom front of front-loaders). A clogged filter is a common cause of drain problems and sometimes solves the issue without a pump replacement.
Drain pumps fail for several reasons, and identifying the cause helps prevent the same problem from happening again:
Pro tip: Always check pockets before washing. A single coin can destroy a drain pump and turn a $5 mistake into a $270+ repair.
When we replace a washer drain pump in Keller, here is exactly what the repair includes:
The price range of $270–$300 reflects variation in pump cost across different brands and models. LG and Samsung pumps tend to be at the higher end; Whirlpool, Maytag, and GE pumps are typically at the lower end. We confirm the exact price after identifying your model — before starting any work.
Aftermarket drain pumps are available for $20–50 online. We don't use them. Here's why:
The pump filter is a mesh screen that catches lint, coins, and debris before they reach the pump impeller. On front-load washers, it's typically located behind a small access panel at the bottom front of the machine.
When we replace the pump, we always clean the filter as part of the repair. Here's why this matters:
Maintenance tip: Clean your washer's pump filter every 3–6 months. Most front-loaders have a small cap or panel at the bottom front — twist it counterclockwise to access. Have a towel ready — some water will come out. This simple step can significantly extend the life of your pump.
Most washer drain pump replacements take 60–90 minutes on-site. We carry common OEM pumps for LG, Samsung, Whirlpool, GE, Maytag, and Frigidaire in our service vehicle, which means we can complete the repair on the first visit in most cases.
After installation, we run a complete drain cycle to confirm proper pump operation before leaving.
We repair drain pumps on both front-load and top-load washers. The process differs slightly:
Same-day service available. $270–$300 flat price includes OEM pump, filter cleaning, drain test, and warranty.
📞 Call (682) 304-9704$270–$300 at Done Right Appliance Repair. Includes OEM pump, filter cleaning, drain hose inspection, full test cycle, and parts & labor warranty. We confirm the exact price before starting work.
Main signs: washer doesn't drain, clothes are soaking wet after the cycle, loud humming or grinding during drain, or error codes like F9E1, 5D, E21, or E18. A technician can confirm with a quick diagnosis.
Yes — a clogged pump filter is one of the most common causes of drain problems. We always clean the filter before and during any drain pump repair. In some cases, cleaning the filter alone solves the issue without needing a new pump.
Yes — same-day washer repair is available in Keller most days. Call before noon for the best chance at a same-day appointment. We offer 2-hour arrival windows.
60–90 minutes in most cases. We carry common OEM pumps and complete the repair on the first visit. We run a full drain cycle test before leaving.